The old booking system relied too much on trust
With no deposit or full payments taken in advance with the old manual booking system, Ryan had to trust that bands would pay on arrival, but often found they’d not bring enough cash or would cancel at short notice. Neither of which is good for business.
Before Jammed … I had to rely on the bands sticking to their word and turning up with payment. Often they would cancel last minute or be short, or be squabbling over who’s going to pay the difference if it didn’t work out an even split
Payments are now taken upfront online and there are a lot fewer cancellations. Win win!
Just for the fact bands are now held accountable to their bookings has saved me a huge amount. Last minute cancellations are now covered and don’t happen half as much.
Jammed has streamlined On Track Audio’s booking system, saving time and money
Before Jammed, Ryan was handling all bookings manually and was constantly on the phone or answering emails. But he no longer has to spend his days taking bookings, dealing with cancellations or equipment hire.
The smooth running of the bookings allows me to get on with my day. Everything is done all within the app.
Bookings are up and Ryan is not looking back
Ryan had checked out several other booking software solutions, but none were geared towards the specific requirements of a music studio and rehearsal space.
That along with the price was enough for me to decide Jammed was the best for my needs.
I have had customers simply share the link I gave them to their friends who have booked online without me having to do anything.
Since signing up to Jammed, On Track Audio’s customer base has widened and they’re taking more bookings, largely thanks to the ease and speed with which clients can make a booking in their own time from anywhere.
Jammed customer service is “second to none”
I would recommend Jammed to anyone and everyone who has a studio and is looking to automate their bookings. Not just that Andy is fantastic. The customer support is second to none. Anytime I have an issue or query he is right there and emails me back pretty much always the same day. Often within the hour. This alone is worth the price of admission.