Tomar reservas era estresante y requería mucho tiempo antes de Jammed
Marieke estaba buscando una aplicación de reserva de estudios que la ayudara a administrar sus espacios creativos sin problemas y de manera confiable para eliminar el estrés del proceso de reserva.
Before Jammed, I did not have a booking system. It was just able to send out an invoice and they'd pay me, but then I might have to chase them… or they'd want to pay on the day [of their booking] and it wasn't feasible for me. An unnecessary load of stress.
Otras aplicaciones de reserva eran caras y no tan flexibles
La solución debía ser lo suficientemente flexible para permitir a sus clientes reservar exactamente lo que querían en línea (una habitación, dos habitaciones, una hora, todo el día) y tenía que tener una buena relación calidad-precio. Le complació descubrir que Jammed no solo hacía todo eso, sino que también encajaba con la estética de su marca, que también era importante para ella.
Lots of booking systems were just confusing or not made for what we've got. Jammed was really suitable. It's easy to use, easy to link to the website… We were hunting down for a really good one, something that wasn't expensive, but also we want it to not look boring and I think we wanted to make sure that the app worked with our brand. Jammed is really eye-catching as well.
Jammed ahorra tiempo de gestión y ayuda a reducir costes
We now just say 'go to the website to book' and it's easy and done. It saves time - time is money literally
Creative Street ya no necesita a alguien para manejar las reservas, lo que le permite liberar tiempo para administrar el espacio. Usan Square para recibir pagos de reservas con Jammed y están satisfechos con la facilidad con la que les ha funcionado este sistema y con la cantidad de clientes que ya están familiarizados con él.
Las reservas están en alza
Tener una aplicación de reservas que es rápida e intuitiva ha ayudado a Creative Street a aumentar su base de clientes. Más personas reservan y más regresan.
Before, we had a 'book now' button but they had to email us first. The website design is better and it's now just ‘book now' - they actually get to book it online straight away. So it definitely has increased our customers. It's also much easier for people who've never booked on a website before or those who are quite new to this whole booking a studio. So in that sense we get many more customers because it's just easy to book
Jammed brinda una atención al cliente clara y oportuna
Marieke se sintió aliviada de recibir un servicio de atención al cliente tan bueno de Jammed cuando configuró la aplicación y aprendió las cuerdas. No importaba a qué hora del día necesitaba ayuda, Jammed estaba allí con consejos y apoyo que eran útiles y fáciles de entender.
Amazing. Amazing! Andy is amazing! No, but seriously, it really really helped because we are obviously not into tech. So with our emails and all my questions, it was clear the way you guys were answering. It's clear. It's done. So yeah, incredibly incredibly great customer service, spot on.
Creative Studios recomienda Jammed, “¡1000 veces, sí!”
Marieke parece impresionada 😊
Yes, obviously, yes. 1,000 times yes! Absolutely. We're already talking about you to a few other studios that have asked.