Cookies policy

How Jammed uses cookies
Date effective from 17 August 2021

This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e., the information we collect using cookies and how that information is used, and how to control the cookie preferences.

For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Your consent applies to the following domains: https://jammed.app/

What are cookies?

Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

How do we use cookies?

Like most online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

The cookies we use

NameCategoryPurpose
Jammed sessionNecessaryJammed uses a cookie to remember if you have signed in as a customer. If you delete this cookie, you will be simply logged out of your Jammed account
HerokuNecessaryOur webhost Heroku uses an affinity cookie, to help them load-balance the web requests to Jammed on their servers
SentryAnalytics, performanceWe use Sentry for error tracking, error reporting and performance tracing
Google AnalyticsAnalyticsJammed uses the popular Google Analytics Javascript to track users on our marketing pages (jammed.app). It is not present on the app, or on our customer's applications or booking pages
StripeNecessaryJammed uses Stripe Payments to power booking payments, and subscription payments. Stripe uses cookies for basic working functionality, analytics, and to help prevent fraud
SquareNecessaryJammed uses Square Payments to power booking payments. Square uses cookies for basic working functionality, analytics, and to help prevent fraud

Different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit www.allaboutcookies.org.